Customer Service Courses
You never get a second chance to make a first impression! Customer Service is at the forefront of almost every job there is.
Whether it’s face-to-face, over the phone or online this course will encourage you to communicate confidently, and provide a positive customer experience.
You’ll finish with accredited qualifications, with the option for support with going into further training.
Learn more about the course.
All of our training courses are fully funded - yes that means it's free.
To gain access to the above opportunity, you must meet the following criteria:
- Are aged 19 years old or over (must have turned 19 by 31st August 2021)
- Have lived in the UK or a European Economic Area (EEA) Member state for the last three years or more or be an Individual or Asylum Seeker with certain types of immigration status*
- Are actively seeking employment and claiming an unemployment benefit of either: Universal Credit, Job Seekers Allowance or Employment Support Allowance (WRAG) **
- OR must be earning under £18,525 annual gross salary and be able to commit to the course. Please be aware that for Maths and English you can earn any amount if you can commit to the course.
*Please contact us for further details for further information on immigration status
** Other state benefits may be accepted, please contact us for further information
Register your interest
In a nutshell
On each course, you will be supported by an outstanding and passionate trainer who is dedicated to unlock your full potential in order to achieve unlimited possibilities. Our training centres provide a relaxed and friendly approach to learning, where using the latest technology and quality resources, you will be encouraged to transfer your knowledge and understanding gained during the course into a practical setting.
Upon successful completion of your course, you will receive a formal qualification from a recognised awarding body.