Food and Beverage Supervisor x 1
A fantastic Hotel and Conference venue, boasting 163 bedrooms, 10 meeting rooms, Open Lobby Bar & Restaurant, Leisure Club & Spa ample free car parking, situated on both Nottinghamshire & Derbyshire’s borders with easy access to the M1 and major links to the cities of both Nottingham and Derby. Part of IHG (Intercontinental Hotel Group)
| Employer | Holiday Inn - South Normanton |
| Vacancy type | Job: Full - Time |
| Weekly working hours | Shifts: of 7-3pm, 3-11pm, 10-8pm, 1-9pm + 40 hour per week |
| Salary | £21,632 |
| Location | Derbyshire Dales
Carter Lane East, South Normanton, Derbyshire. DE55 2EH |
| Closing Date | 31 January, 2023 at 17:00 |
| Other details | This vacancy is open to applicants who are currently not working. Well For Work is a fully funded ESF project run by Futures and its partners with the aim of supporting unemployed people into sustainable employment. |
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About the employer
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Description
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Holiday Inn - South Normanton
A fantastic Hotel and Conference venue, boasting 163 bedrooms, 10 meeting rooms, Open Lobby Bar & Restaurant, Leisure Club & Spa ample free car parking, situated on both Nottinghamshire & Derbyshire’s borders with easy access to the M1 and major links to the cities of both Nottingham and Derby. Part of IHG (Intercontinental Hotel Group)
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This is an excellent opportunity for an enthusiastic Food & Beverage Supervisor looking for a challenging role
The Food & Beverage Supervisor will work closely with the Food & Beverage Manager, focusing on delivering exceptional service, delivering seamless wedding and event execution with a polite professional manner to our established and new clients.
Job Description:
- Reporting to the Food & Beverage Operations Manager, you will be required to assist in managing the busy food and beverage outlets daily.
- Team player with excellent leadership skills assisting managing a team of Food & Beverage staff
- Understands the impact of the department’s operations on the overall property financial goals and objectives
- Rota employees to business demands and tracks employee time and attendance
- Carrying out staff training and development using on the job training providing follow up training as necessary
- Assisting guests throughout their stay in a friendly and professional manner, responding to guest problems and complaints, participating in the implementation of corrective action to improve guest satisfaction, empowering employees to provide excellent customer service
- Ensure communication procedures are effective and efficient daily so that service standards are not compromised
- Up dating and maintaining standards of performance, health and safety, and rota’s
The Person :
- Excellent organisational and time management skills with an eye for detail and the ability to use own initiative
- Ability to work under pressure maintaining a positive can do attitude
- Highly motivated with a drive to succeed and be the best
- Communication skills with the ability to build strong and effective working relationships with key stakeholders in the business and build a strong rapport with guests
- Excellent decision making and influencing skills
Benefits:
- 23 days holiday (plus 8 bank holidays)
- Competitive salary
- Uniform provided
- Meals on duty
- Discounted International/Worldwide room rates for yourself, family and friends
- Employee recognition scheme