Front of house staff

This vacancy is open to applicants who are aged 50+ and actively seeking work in Norfolk or Suffolk. Pathways 50+ is a European Social Fund project helping to provide people and employers with skills for sustainable employment.  It is delivered by Futures for Business in Partnership with Suffolk and Norfolk County Councils.

The Grove Cromer has been run by the same family for nearly 90 years. It is a family business and our staff enjoy that ethos and the fact that The Grove has a feel of a family home. We are professional, but don’t take ourselves too seriously. Life is too short for that.

Just five minutes’ walk from the sea, working at The Grove has a wealth of perks and benefits including use of the pool, discounted rooms, and even free use of our staff SUPs. The Grove is very much staff focused, and we understand the need for flexibility, and that staff have other commitments. We have a great record of training, from wine tasting and mental health programmes to apprenticeships and higher management qualifications. We also have a background of in-house promotion; believing that often the best people to take over senior roles are the people who fit the business well already.

In the hospitality industry, it is easy to clock up the hours and let work take over. But we firmly believe that this should not be the case, pushing people to their limits creates unhappiness, errors, stress and poor mental wellbeing. All our full-time salaried hours are based on a 40-hour-week average, which means, if you end up doing a few extra hours in the peak season, you can look forward to some easy weeks to come.

We are looking for a Front of House person to join us.

This is a great opportunity for someone who is looking for a new challenge or someone looking to progress up the chef ladder.

Duties will include

• Serving food and drinks to guests in both our a la carte restaurant and Sundown
• Handling payments
• Using EPOS tills and online booking systems
• Ensuring guests have a great experience with us

The successful candidate must:

• Be able to communicate well with guests, colleagues and managers
• Understand the ethos of welcoming guests into our family business
• Have excellent attention to detail and high standards
• Have knowledge and experience of restaurant operations

The benefits of working at The Grove Cromer include:

• Hourly working week, to suit your needs
• Membership to the Hospitality Rewards Scheme including hundreds of discounts
• Membership to The Burnt Chef Project, including discounts and mental health support
• Flexible working
• Two consecutive days off per week
• No prohibited dates for holidays to be taken
• 28 holiday days inclusive of bank holidays, pro rata
• Staff discounts at for accommodation at The Grove Cromer and friends and family rates
• Free personal use of our pool
• Uniforms provided
• Pension
• Tips paid in addition to salary
• Free use of our SUPs
• Competitive salary – for information please get in touch

This is a great opportunity for someone who is looking for a flexible position that you could tailor to fit in with your life commitments.