Housing Support Worker

Nottingham Arimathea Trust is a small housing charity with a clear mission to support destitute asylum seekers, newly recognised refugees and modern slavery/trafficking victims. Arimathea was started in 2007 when there was an overwhelming need to house asylum seekers whose cases have been refused. It was initially set up by the Diocese of Southwell and Nottingham of the Church of England where a house was allocated to the Trust from surplus housing stock. Fast forward to the present and Arimathea now manages over 20 properties housing around 70 residents.

Employer Nottingham Arimathea Trust
Vacancy type Job: Full - Time
Weekly working hours 37.5 Hours
Salary 22000 Per Annum
Location Nottingham City

197 Ilkeston Rd, Nottingham
NG7 3HF
Closing Date 31 May, 2022 at 17:00
Other details This vacancy is open to applicants who are currently not working. Well For Work is a fully funded ESF project run by Futures and its partners with the aim of supporting unemployed people into sustainable employment
  • About the employer
  • Description
  • Nottingham Arimathea Trust

    Nottingham Arimathea Trust is a small housing charity with a clear mission to support destitute asylum seekers, newly recognised refugees and modern slavery/trafficking victims. Arimathea was started in 2007 when there was an overwhelming need to house asylum seekers whose cases
    have been refused. It was initially set up by the Diocese of Southwell and Nottingham of the Church of England where a house was allocated to the Trust from surplus housing stock. Fast forward to the present and Arimathea now manages over 20 properties housing around 70 residents.


  • About the Company

    Nottingham Arimathea Trust is a small housing charity with a clear mission to support destitute asylum seekers, newly recognised refugees and modern slavery/trafficking victims. Arimathea was started in 2007 when there was an overwhelming need to house asylum seekers whose cases
    have been refused. It was initially set up by the Diocese of Southwell and Nottingham of the Church of England where a house was allocated to the Trust from surplus housing stock. Fast forward to the present and Arimathea now manages over 20 properties housing around 70 residents.

    About the Role

    To work on a casework and tenancy support basis with the residents living in supported housing provided by Nottingham Arimathea Trust. The people we are privileged to work with are refused asylum seekers and vulnerable, newly recognised refugees.

    SERVICE DELIVERY

    • Liaise with referral agencies to establish effective working arrangements for receiving and

    processing referrals and further develop the referral process for NAT accommodation and be

    part of the selections panel for new residents.

    • Contact prospective residents to offer appointments for interview and property viewings.

    • Be responsible for leading day-to-day support of resident’s cases.

    • Meet with residents to assess their support needs, draw up support plans and review as necessary, utilising the Outcome Star as a tool to measure wellbeing and to plan support actions.

    • Oversee the facilitation of access to wider support including: fresh claims, benefits, housing, volunteering, employment, education and training, health care etc. and work with partners and relevant agencies as required.

    • Work with residents to maintain their accommodation licence agreement and, where relevant, regularly update their rent account and personal service charge to ensure that credit control is managed according to organisational policy.

    • Update casework records on the INFORM system (Customer Relationship Management platform).

    Person Spec:

    · IT experience in using Word, Excel and Email (Essential)

    · Knowledge of asylum and refugee issues (Desirable)

    · Knowledge of the homelessness and related issues (Desirable)

    · Knowledge of benefits systems and related support (Desirable)

    · Knowledge of Nottingham including geography, services and voluntary sector support (Desirable)

    Experience:

    · Experience of being a volunteer (Essential)

    · Experience of working with and managing volunteers (Essential)

    · Experience of writing clear and concise records of work undertaken (Essential)

    · Experience of living and/or working in a multi-cultural setting (Essential)

    · Experience of working with refugees and asylum seekers (Desirable)

    · Experience of working with people with mental health illnesses (Desirable)

    · Experience of working with a Voluntary Management Committee (Desirable)