Practice Receptionist Apprentice

The Ivy Medical Group are looking for a Practice Receptionist apprentice to join their team in Lambley!

Employer ​The Ivy Medical Group
Apprenticeship Customer Service Level 2
Weekly working hours 37 hours
Salary £185 per week
Closing Date 13 December, 2019 at 17:00
Other details Once the apprenticeship has been completed, there will be a permanent position for the right candidate!
  • Description
  • About the employer

  • Futures for Business Apprenticeships are seeking a confident and enthusiastic individual to work as a receptionist in a busy surgery in Lambley, Nottinghamshire. This varied role will involve many different tasks and duties as well as undergoing training in all aspects of the Surgery’s busy day. You will support the team in ensuring all the day to day tasks are completed promptly and accurately and that excellent customer service is provided at all times.

    This is a fantastic opportunity for someone with a keen interest in customer service, and for someone who would like to start their career within the NHS.

    Some of the Key duties will include:

    • Answering the telephone
    • Meeting and greeting patients
    • Being able provide excellent customer service at all times
    • Booking appointments
    • Canceling appointments

    Personal attributes:

    • Be able to work in a team
    • Good attention to detail
    • Able to deal with challenging situations
    • Confident on the telephone
    • Committed to personal development
    • Have a good level of written and verbal communication
    • Has a ‘can do’ attitude with the ability to problem solve
    • Ability to be empathetic and friendly to all patients


    Must have GCSE or Equivalent in English - A to C grade

    By applying for this vacancy, you have given your consent to share your information with the employer on this advert.

    Due to the high number of applications we receive, if we have not replied within 7 working days, please assume you have been unsuccessful.

    Apprenticeships give you fantastic experience in the working world and show employers that you can ‘hit the ground running’. Hands-on training gives you a real chance to put your skills into practice and helps you to gain more confidence in a working environment.

  • ​The Ivy Medical Group

    The Ivy Medical Group has been established in Burton Joyce and Lowdham since 2006. We look after approximately just over 7200 patients located in Burton Joyce, Lowdham and surrounding villages. We are a training practice for the University of Nottingham and are active in supporting our local health community. Our vision is to provide the very best primary medical services with a focus on family health and continuity of care. Our medical and nursing team have a wide variety of expertise and experience in providing holistic care. Our practice is actively involved in the commissioning of local health care committed to ensuring the very highest quality of care for our patients.