Doctors Receptionist/Administrator– Business Admin l3 Apprenticeship (Unity)

To provide a high level of administrative services to patients, doctors, nurses and other members of the practice team, ensuring all processes are carried out to practice standard and policy.

Employer Unity Surgery - Doctors Surgery
Apprenticeship 3
Weekly working hours 30 hours, Monday to Friday
Salary £5 per hour, rising to minimum wage after completion of apprenticeship
Closing Date 26 February, 2021 at 17:00
  • Description
  • About the employer

  • - Action requests for patient medication via telephone systems, tasks and emails - Request, update and complete query messages on system logs - Record, update and complete patient tasks within clinical system by liaising with the relevant persons for information - Check and process new patient registrations - Manage practice emails - Manage and update patient information notice boards and leaflets - Photocopying - Franking and posting of mail as requested - Identify relevant clinical information contained in patient correspondence and code correctly in the patient record Forward necessary letters to clinicians for information ie medication changes/referrals Maintenance of paper records filing system Process appointment requests for today/future appointments from patients by telephone and in person Be able to cover all reception positions as necessary Experience of Microsoft Office software Experience of dealing with the public/patients Experience of working in a public facing reception environment Medical terminology a benefit GCSE Maths & English grade C/4 or above Excellent computer skills Excellent communication skills An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure and in a changing environment Apprenticeships give you fantastic experience in the working world and show employers that you can hit the ground running. Hands-on training gives you a real chance to put your skills into practice and helps you to gain more confidence in a working environment. We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, we advise you to complete and submit your application form/ CV (use as relevant to the application procedure for apprentices) as soon as possible. By applying for this vacancy, you have given your consent to share your information with the employer on this advert. Due to the high number of applications we receive, if we have not replied within 7 working days, please assume you have been unsuccessful.
  • Unity Surgery - Doctors Surgery

    Small, friendly Doctors Surgery

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