Administration Assistant - Business Administration Apprenticeship

We provide a wide range of products and services designed to make your home energy efficient and cost effective to run. We use only the highest quality products and pride ourselves on delivering an excellent service.

Employer The Eco Roof and Wall Company
Apprenticeship 2/3
Weekly working hours Monday to Friday, 9am-5am
Salary £5-£6.50, depending on experience
Closing Date 12 February, 2021 at 17:00
Other details We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, we advise you to complete and submit your application form/ CV (use as relevant to the application procedure for apprentices) as soon as possible. By applying for this vacancy, you have given your consent to share your information with the employer on this advert. Due to the high number of applications we receive, if we have not replied within 7 working days, please assume you have been unsuccessful.
  • Description
  • About the employer

  • Job Description- ECO Roof & Wall · Serve as the “frontline” for all phone enquires, directing calls to appropriate colleagues when necessary or take messages. · Take over-the-phone payments, pay in cheques and cash and update payment systems accordingly. · Copy and scan contracts, producing electronic and paper copies. · Create fitter’s packs from existing templates · Log new contracts on fitting sheet and Accounts system (Xero) · Upload invoices and receipt to accounts system via Hubdoc · Match all invoices to corresponding POs · Create POs for materials, skips and scaffolding for each job · Liaise with management accountant on supply purchase invoices and other purchase ledger payments and queries · Update inventory on Xero with new products / prices · Production of IDs cards for customer-facing staff · Conserve the Office Manager's time by reading, researching, and routing and producing correspondence; drafting letters and documents; collecting and analysing information, collating statistics and initiating telecommunications. · General Administration duties; filing, shredding, laminating and any additional jobs asked of by management. · Attend meeting as and when required - represent the company in a professional manner when attending meetings, speaking to the public and/or other organisations. · Welcome guests and customers in person or on the telephone; answering or directing enquiries. · Write up complaints and service calls and pass onto the correct staff member. · Maintain office supplies inventory · Providing printer company with requested information and call for repairs and ink replacement. Top up paper and request more from the Director · Contribute to team effort by presenting ideas and plans for improvement to services · Design and distribution of various forms of internal and external paperwork · Create customer satisfaction notifications from information on finance agreements · Assist staff with enquires and company guidelines · Manage daily activities on Outlook and use the calendar for booking meetings · Correspondence with customers and other businesses by letter, email and phone · Greet and welcome visits · Adhere to GDPR, Health & Safety and Equality guidelines
  • The Eco Roof and Wall Company

    We are experts in providing attractive, high quality home improvements that offer real energy savings in the home. Specialising in a range of insulation services, we take a whole home approach to energy efficiency, ensuring we provide the right solutions for optimum benefit. 

    Our trained, experienced installers are committed to providing the highest quality installations and will not leave the job site until the customer is completely satisfied with the work. All work is guaranteed and, as well as looking great, will reduce maintenance requirements for your home for years to come.

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