Kickstart: Trainee Admin Assistant

Kickstart vacancies are available to people aged 18-24 years who are already in receipt of Universal Credit.

Employer Nottingham Bikeworks
Vacancy type Kickstart
Weekly working hours 25 hours per week
Salary National Minimum Wage
Location Nottingham City
Closing Date 30 September, 2021 at 17:00
  • About the employer
  • Description
  • Nottingham Bikeworks

    Nottingham Bikeworks is a not-for-profit community interest company focused on recycling bikes, knowledge sharing and community support. Based in the heart of Nottingham city, we believe bikes are an affordable, healthy and sustainable way to travel. We believe in everyone having access to cycling and being able to learn the skills to look after their own bikes.


  • Main purpose of job

    We are looking for someone who is willing to undertake a wide range of duties and be an integral part of the team at Nottingham Bikeworks. The role will support the Managing Director, workshop and community delivery staff. The role will be central to the smooth running of the organisation and will require good communication, organisational and administrative skills, as well as being computer and social media literate.  Training will be provided.

     

    Key responsibilities

    Answer phone, take messages

    Social Media - answer messages, upload photos and posts

    Administer community projects: keeping registers, contacting participants and organisations we are in partnership with.

    Administering bike donations and collections, course enquiries, bike purchase requests, volunteering requests.

    Support the Workshop Team with back office functions e.g. customer service reminders.

    Track and compile statistics and data on our bike sales and community projects.

    Stock checking of non-workshop consumables and drawing up orders to replenish.

    Stock checking of toolboards and consumables in training area.

    Managing central email account - answering queries, filing in appropriate folders.

    Preparing finance documentation for bookkeeper.

    Assist in the shop and with events.

     

    Personal Specification

    • Good telephone manner
    • Commitment to delivering excellent customer service
    • Good level of written English
    • Good organisational skills
    • Strong communications skills
    • Good IT skills
    • Positive ‘can do’ attitude
    • Professional, friendly, honest and open approach with the ability to work effectively and in partnership with others