Business/Membership Coordinator-Kickstart Scheme
The Kickstart Scheme is the creation of new 6-month job placements for young people (aged 16-24-years-old) who are currently on universal credit and at risk of long-term unemployment.
|Employer||The House of LM
|Weekly working hours||TBC within Mon-Thurs 9am-5pm. Possible weekend/evening work around events, this will be organised well in advance|
|Salary||NMW for age|
|Closing Date||10 September, 2021 at 17:00|
|Other details||Send CV & covering letter to email@example.com|
About the employer
The House of LM
The House of LM has one mission: to enrich people's lives, by giving them more time and helping them to take control of their work/life balance. Our PA, Concierge and Event services can transform every aspect of a client's life; from organising daily schedules to creating luxury experiences that will never be forgotten. Your job role will mainly relate to The Circle Club aspect of the business. The Circle Club is a business networking group currently located in Leicestershire and Derbyshire (soon to expand into Nottingham). The Circle Club aims to bring together elite, like-minded business professionals to enhance their business, increase their sales and raise their profile within the community.
Principal Tasks and Responsibilities will include:- Assisting the Owner and the PA to the Club in communicating with existing and potential new members, day to day dealing with new member enquiries, informing existing members of any updates to meetings and programmes, tracking application forms, following up on applications, dealing with requests for support from existing members and personalising welcome letters. Supporting administration activities in relation to account management, ensuring payments are received and subscription renewals are followed through to completion (with the support of the PA). The candidate will need to be a self-starter and enthusiastic as the individual will be the first point of contact for The Circle Club member queries via telephone and email. In addition to these key responsibilities the individual will: ● Offer a pro-active service to our diverse members via telephone & email ● Have access to our database to create, look up and update records for current and potential members. Ensure all databases are current and correct. ● Be able to support additional aspects of The House of LM administration with admin tasks ● Prepare membership marketing materials. ● Process applications for membership and renew membership subscriptions ● Help with co-ordinating members’ meetings and capturing key actions and outputs of Circle Club Forums. Develop surveys, analyse data and prepare reports to reflect member opinions and engagement ● Build relationships and maintain regular engagement with members ● Work with external organisations and suppliers, including venues, guest speakers and partners to prepare meetings and events The right candidate must have excellent verbal & written communication skills, be enthusiastic and a self-starter. The candidate must be confident, friendly, well organised and have a genuine willingness to engage and learn. Candidates must have the ability to think creatively, take the initiative and be highly organised. Attention to detail and ability to close out tasks is essential. The right candidate will be well-presented with a professional approach. An interest in and knowledge of social media would be advantageous. Proficiency in Microsoft Office and excellent customer service skills We are a very small, hands-on team. The candidate will be learning directly from the Owner/ Founder and will gain first hand insights and experience of how to lead, manage, run a business and enable its growth. Individuals will be given coaching through on the job experience and personal growth. Support will be given where needed. We will offer training on the bespoke IT systems available to the House of LM and the Circle Club, including our CRM system. The candidate will be working and supported closely with the Circle Club PA to understand the many different aspects of planning and managing successful events, be it face to face, in person or through modern IT systems. This opportunity will be a hands-on experience. In addition to this we will support candidates with interview skills, networking, connecting and CV writing.