Business Administrator level 3 Apprenticeship - x4 vacancies (Yu Energy)

A brilliant opportunity, with 4 x positions available, to join Yu Energy whilst completing a Business Administration Level 3 apprenticeship with Futures. Vacancies: Customer Care x2 Change of Tenancy x1 Operations Support x1

Employer Yu Energy
Vacancy type Apprenticeship
Weekly working hours Monday - Friday, 9.00am - 5.30pm Total hours per week: 37.5
Salary £12,000 per year
Location Nottingham
Closing Date 2 July, 2021 at 17:00
Other details Desired skills Good Office 365 skills including Excel, PowerPoint and Word Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the Employee Handbook Ability to maintain regular, punctual attendance in accordance with the Employee Handbook Must be able to talk, listen and speak clearly on the telephone Be able to construct coherent written correspondence with confidence Personal qualities Willing to learn & develop new skills A good accuracy of attention to detail Able to manage time effectively Flexible, adaptable and a strong team player
  • Description
  • About the employer

  • Duties will include Assisting with inbound / outbound telephone email queries Learning to develop relationships whilst providing excellent customer care and due diligence Developing skills to manage deadlines and stakeholder expectations Assisting with email allocation from inboxes and managing time Identifying and resolving customer complaints at point of contact Developing & Learning relationship skills with key stakeholders (Internal / External) Assisting with recording written information on systems Administration of Meter Readings in the billing system Apprenticeships give you fantastic experience in the working world and show employers that you can hit the ground running. Practical training gives you a real chance to put your skills into practice and helps you to gain more confidence in a working environment. We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, we advise you to complete and submit your application form/CV (use as relevant to the application procedure for apprentices) as soon as possible. By applying for this vacancy, you have given your consent to share your information with the employer on this advert. Due to the high number of applications we receive, if we have not replied within 7 working days, please assume you have been unsuccessful.
  • Yu Energy

    Yu Energy are one of the UK's fastest growing business energy suppliers, serving thousands of companies across the country. We are on a mission to shake-up the UK business energy market with our winning combination of expert, personal service and competitive prices. We've got ambitious plans for the future which means lots of exciting career progression opportunities. And you could be part of it!