Customer Service Assistant
16-24 year old through the new Government Kickstart Scheme. The Kickstart Scheme is the creation of new 6-month job placements for young people (aged 16-24-years-old) who are currently on universal credit and at risk of long-term unemployment.
|Weekly working hours||Working 9am – 2pm (Flexible on the hours) Monday – Friday 5 hours per day|
|Salary||National Minimum Wage|
|Closing Date||at 17:00|
About the employer
Candidates need to be passionate about delivering an exceptional service and will require the following -
Good written and verbal communication skills
Good attention to detail
Confidence to use own initiative
Patience and resilience
A willingness to go the extra mile for customers
Basic knowledge of Microsoft Office Suite
Customer service experience.
We are looking for a Customer Service Administrator to join an expanding Customer Services team and to assist with the administration tasks alongside the Customer Service Advisors.
Key Duties are:
Processing of web sales orders through the web platform
Assisting with returns processing
Assisting with customer enquiries via telephone and email
Assisting customers with tracking of deliveries
Assisting other departments with administrative duties