Customer Service Assistant

16-24 year old through the new Government Kickstart Scheme. The Kickstart Scheme is the creation of new 6-month job placements for young people (aged 16-24-years-old) who are currently on universal credit and at risk of long-term unemployment.

Employer Barcode Warehouse

Newark
NG24 2DX
Vacancy type Kickstart
Weekly working hours Working 9am – 2pm (Flexible on the hours) Monday – Friday 5 hours per day
Salary National Minimum Wage
Location 10
  • About the employer
  • Description
  • Barcode Warehouse

    Candidates need to be passionate about delivering an exceptional service and will require the following -

    Good written and verbal communication skills

    Good attention to detail

    Confidence to use own initiative

    Patience and resilience

    A willingness to go the extra mile for customers

    Basic knowledge of Microsoft Office Suite

    Customer service experience.


  • We are looking for a Customer Service Administrator to join an expanding Customer Services team and to assist with the administration tasks alongside the Customer Service Advisors.

    Key Duties are:

     

    Processing of web sales orders through the web platform

    Assisting with returns processing

    Assisting with customer enquiries via telephone and email

    Assisting customers with tracking of deliveries

    Assisting other departments with administrative duties

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