Female Support Worker
Become a support worker, to build warm and trusting relationships with the service users, so we are looking for warm hearted people who are up to help!
|Vacancy type||Job: Full - Time|
|Weekly working hours||Full or Part time minimum of 16 Hours|
|Salary||Up to £9.20 Per Hour dependant on Experience|
|Closing Date||1 January, 2022 at 17:00|
|Other details||Well For Work is a new fully funded ESF project run by Futures and its partners to support unemployed people into sustainable employment. For those who aren’t ready to jump straight into work, individual support will be offered to develop confidence, skills and the ability to enter employment. These vacancies are only open to applicants who are currently unemployed.|
About the employer
Creative Support currently provides person-centred services for people with a learning disability, autism and mental health needs. We also support people with a physical disability and older people with care and support needs, including people living with dementia. Our range of services includes supported living, residential care, community support, respite services and domiciliary care. Creative Support is also a major provider of supported housing and we are proud of the quality of our accommodation schemes, many of which have been adapted to individual needs.
The supported living services we offer for people with a learning disability are recognised for enabling people to enjoy fulfilling lives. We have developed services for people who have very complex needs under the Transforming Care policy agenda. We provide creative day opportunities which enable personal development, social inclusion and pathways into work. We deliver individually tailored support for people with autistic spectrum conditions and physical disabilities.
1. To develop and sustain warm and trusting relationships with service users and their families.
2. To promote the self-esteem, happiness and emotional health of service users.
3. To respect the person’s right to privacy and to ensure that their dignity is maintained at all
4. To encourage and support service users in expressing their needs, views and concerns. To
enable service users to make choices and decisions and to participate as fully as possible in
planning and decision-making processes.
5. To respect and promote the rights and entitlements of people with learning disabilities, and
complex physical needs, to enable them to participate as fully as possible in their
6. To develop person centred plans and support plans with service users which identify the
ways in which they prefer to be supported and their chosen activities and goals. To respond
flexibly to the changing needs and choices of individuals.
7. To enable service users to become as independent as possible and to grow in confidence,
competence and personal effectiveness in the following areas:
Personal care & hygiene
Daily living skills
Using community resources and facilities
Social, leisure and work activities
Self organisation and coping abilities
8. To support people who express their needs through challenging behaviour by using
appropriate strategies as specified by the Person Centred Plan.
9. To ensure that the communication needs of service users are met creatively in accordance
with their preferences and needs, and work within Creative Support’s confidentiality policy.
Authorised by: Date Authorised: Page Number: 3
10. To ensure that service users receive all necessary advice, care and regular health checks to
ensure their physical health and well being. To promote nutrition, relaxation, exercise and a
healthy lifestyle; and to inform other professionals where there may be any changes to
11. To support service users in developing a socially valued lifestyle which includes a varied
range of culturally and age appropriate experiences, building on the strengths, interests and
aspirations of the service user. To enable people to access social, leisure, work and
educational opportunities, whilst not being exposed to unacceptable risks. To devise positive
risk management plans.
12. To assist service users in the administration and monitoring of prescribed medication in
accordance with the Scheme’s Medication Policy.
13. To safeguard service users from harm and to work within the safeguarding adults policies of
Creative Support and Derby City Council.
14. To take appropriate action in the event of unforeseen emergencies, ensuring that the Area
Manager and the Supported Living Service Manager are informed promptly.
15. To follow Health and Safety guidelines carefully and to alert Managers immediately of any
concerns in relation to Health and Safety issues.
16. To contribute to project records, individual case files and to record all financial transactions
involving service users within agency guidelines.
17. To contribute to service users’ person centred reviews, through the provision of verbal and
written reports and by attending Support Planning meetings. To empower the individual
supported to prepare for and contribute actively to their reviews.
18. To notify your Line Manager of planned whereabouts and to submit accurate timesheets
19. To accept support, supervision and guidance from senior colleagues, and attend training
20. To comply with and to implement the Equal Opportunities Policy.
21. All employees should be aware that due to the nature of work Creative Support undertakes
there is a requirement to support service users with daily living skills and individual activities
which will include moving and handling and may involve supporting people with personal
22 In accordance with the Health and Social Care Act 2008, to actively participate in the
prevention and control of infection within the capacity of the role.
Authorised by: Date Authorised: Page Number: 4
23 To provide respectful personal care in accordance with the needs, wishes and preferred
routines outlined in the individual’s personal support plans. Some individuals will require
support with their physical/mobility disabilities and may require support in wheelchairs,
using hoists and other appropriate equipment to meet personal needs.
24 Any other duties as required.
PERSON SPECIFICATION – FEMALE SUPPORT WORKER
Pine Court, Derby Supported Living Service
1 Ability to demonstrate a warm, person centred and affirmative
approach to people with learning disabilities
2 Confident and good sense of humour Interview Essential
3 Able to drive service users’ vehicle Application
4 Good verbal communication skills, able to listen sensitively to others Interview Essential
5 Ability to engage with service users, to develop and sustain warm and
6 Ability to demonstrate significant understanding of the needs of
people with learning disabilities
7 Good written communication skills Application Desirable
8 Ability to work constructively and co-operatively as part of a
consistent team approach
9 Ability to work safely and responsibly without direct supervision in
service users homes (following training)
10 Ability to liaise in a professional manner with other agencies and to
work in a positive way with the families and friends of service users
11 Understanding of the person centred aims and principles of Creative
Support and ability to put these into practice
12 Ability to demonstrate respect for difference and diversity Application
13 Ability to enable people to enjoy developmental opportunities
without being exposed to unacceptable risks
14 Knowledge of helpful approaches, strategies and interventions in
working with people with learning disabilities, physical/sensory
disabilities, or challenging behaviour
15 Ability to use a range of helpful communication techniques Application
16 Experience of supporting people with learning disabilities
physical/sensory disabilities or similar
17 Life experience and confidence in relating to people from a variety of
18 Possession of NVQ2/3 or other relevant social care qualification Application
19 Good standard of general education Application
20 Willingness to work flexible hours according to needs of agency and
21 Willingness to attend training courses and events Interview Essential
22 Willing to accept feedback and guidance and to be accountable to
colleagues and managers
23 Ability to support service users with their physical health needs, this
may include pushing wheelchairs and using hoists of which a degree
Desirable of physical fitness will be required Exercise
24 Willingness to work evenings and weekends as required
Application & Interview Desirable
20 days plus 8 statutory days (pro rata for part-time).
An enhancement is paid for working at Christmas and New Year. We do not pay enhancements for
working evenings, weekends or any other public holiday.
Care Certificate and Level 2/3 Health & Social Care Diploma:
All employees will be required to undertake and complete the Care Certificate. Following the
successful completion of the probationary period staff are automatically enrolled onto Level 3
Health and Social Care Diploma. If you hold NVQ/Diploma 2/3 Health and social care or equivalent
you will of course not need to do the award again, but we may support you to undertake
Birthday Holiday Bonus:
After two years of continuous service you will be permanently entitled to one additional day (pro
rata for part time employees) annual leave to be taken two weeks either side of your birth date. If
you do not take this additional day within that period you will lose this entitlement for that year.
This bonus will only come into effect in the leave year after two full years’ service. Staff who are on
maternity, paternity, adoption and sick leave at the time of their birthday will be entitled to take this
additional leave upon their return to work.
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